Frequently Asked Questions
1. How can I place an order?
- Ordering is simple! Visit our website, browse the product details, and click “Add to Cart.” Follow the easy checkout process to complete your purchase.
2. What payment methods do you accept?
- We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Secure and convenient payment options are our priority.
3. Is my payment information secure?
- Yes, absolutely. 1DoorLeft prioritizes your security. We use industry-standard encryption to protect your payment information.
4. How can I track my order?
- Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website.
5. Can I modify or cancel my order after placing it?
- Unfortunately, we are unable to modify or cancel orders once they are placed. Please double-check your order before completing the purchase.
6. Do you offer international shipping?
- Currently, we only offer shipping within South Africa. We are exploring international shipping options and will keep our customers updated.
7. How can I stay informed about promotions and updates?
- Subscribe to our newsletter to receive the latest updates, promotions, and exclusive offers. Simply enter your email address at the bottom of our homepage.
8. Can I purchase Product as a gift?
- Absolutely! During the checkout process, you can specify a different shipping address, making it convenient for gifting.